1. Introduction:

Welcome to Ultimate Overland’s Privacy Policy. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our website and services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or provide us with your personal information.

This Privacy Policy applies to all users of our website, including visitors, customers, and anyone else who accesses or interacts with our website. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us using the information provided at the end of this document.

Thank you for visiting [Website Name]. We are committed to protecting your privacy and providing you with a safe and secure online experience.

  1. Information collected

When you use our website, we may collect various types of information from you, including personal information and non-personal information. The types of information we collect may vary depending on how you interact with our website and the services you use. Here is an overview of the information we may collect:

Personal Information:

Name
Email address
Mailing address
Phone number
Payment information (such as credit card details)
Any other information you voluntarily provide to us
Non-personal Information:

Log data: When you access our website, our servers automatically record information that your browser sends. This may include your IP address, browser type and settings, the date and time of your visit, and other technical information.
Cookies and similar technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior, preferences, and interactions with our website. Cookies are small files stored on your device that allow us to recognize your device and track your preferences.
Other information: We may also collect other types of non-personal information, such as demographic information, user preferences, and other data that does not directly identify you.
We may collect information from you directly when you provide it to us, such as when you create an account, make a purchase, or contact us with inquiries or feedback. We may also collect information automatically as you navigate our website or interact with our services.

We use the information we collect for various purposes, including to provide and improve our services, personalize your experience, communicate with you, process transactions, and comply with legal obligations.

By using our website and providing us with your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not want us to collect or use your information in the ways described, please do not use our website or provide us with your information.

If you have any questions or concerns about the information we collect or how we use it, please contact us using the information provided at the end of this document. We are committed to protecting your privacy and ensuring the security of your information.

  1. Use of Information
    Providing and Improving Services: We use your information to deliver the products, services and features you request and to enhance your experience with our website. This includes processing transactions, managing your account, and providing customer support.

Personalization: We may use your information to personalize your experience on our website, such as by displaying personalized content and recommendations based on your preferences and past interactions with our website.

Communications: We may use your information to communicate with you, including sending transactional emails, responding to inquiries and requests, and providing important updates and notifications related to your account or our services.

Marketing and Promotions: With your consent, we may use your information to send you marketing communications, such as newsletters, special offers, and promotions. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in the emails or contacting us directly.

Analytics and Research: We may use your information to analyze trends, track user behavior, and gather demographic information to improve our services and better understand our users’ needs and preferences.

Legal Compliance and Protection: We may use your information to comply with applicable laws, regulations, and legal processes, as well as to protect the rights, property, and safety of our company, our users, and others.

Aggregate and De-identified Data: We may aggregate and/or anonymize the information we collect to create statistical data and other aggregated and/or de-identified information that we may use for any purpose, including for research and analysis, product development, and marketing.

We will only use your information for the purposes described in this Privacy Policy or as otherwise disclosed to you at the time of collection. We will not use your information for any other purpose without your consent.

If you have any questions or concerns about how we use your information, please contact us using the information provided at the end of this document. We are committed to using your information responsibly and in accordance with applicable laws and regulations.

  1. Third-party Disclosure:

We may share your information with third parties in the following circumstances:

Service Providers: We may disclose your information to third-party service providers who help us operate our website, process transactions, fulfill orders, provide customer support, and perform other functions necessary to deliver our services. These service providers are contractually obligated to use your information only as necessary to provide the services they are performing on our behalf and to protect your information in accordance with applicable laws and regulations.

Business Partners: We may share your information with trusted business partners who provide complementary products or services or who collaborate with us on joint marketing initiatives. We will only share your information with our business partners with your consent, and they will use your information in accordance with their own privacy policies.

Legal Compliance and Protection: We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or government requests, or to protect the rights, property, or safety of our company, our users, or others. This may include sharing information with law enforcement agencies, government authorities, or other third parties as required or permitted by law.

Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale or transfer of all or a portion of our assets, we may disclose or transfer your information to third parties involved in the transaction as part of the due diligence process or as part of the transferred assets. In such cases, your information will remain subject to the promises made in this Privacy Policy unless you agree otherwise.

With Your Consent: We may also disclose your information to third parties with your consent or at your direction.

We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes without your consent.

Please note that third-party websites and services accessible through our website, including those of our advertisers, partners, and affiliates, may have their own privacy policies and practices that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these third parties.

If you have any questions or concerns about our third-party disclosure practices, please contact us using the information provided at the end of this document. We are committed to protecting your privacy and ensuring that your information is handled responsibly and in accordance with applicable laws and regulations.

  1. Data Security:

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. We maintain appropriate administrative, technical, and physical safeguards to safeguard your information against unauthorized access and use.

Here are some of the security measures we employ:

Encryption: We use industry-standard encryption technologies, such as Secure Socket Layer (SSL) or Transport Layer Security (TLS), to encrypt data transmitted between your browser and our servers to protect the confidentiality of your information during transmission.

Secure Storage: We store your information on secure servers and databases protected by firewalls, access controls, and other security measures to prevent unauthorized access to your information.

Access Controls: We restrict access to your information to authorized personnel who need to know the information in order to operate, develop, or improve our services. Access to your information is granted on a need-to-know basis and is subject to strict confidentiality obligations.

Regular Security Audits: We conduct regular security audits and assessments of our systems, networks, and processes to identify and address potential vulnerabilities and weaknesses in our security measures.

Employee Training: We provide training and awareness programs to our employees to educate them about the importance of data security and their responsibilities in safeguarding your information.

While we take reasonable precautions to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

It is important that you also take steps to protect your information, such as choosing strong passwords, keeping your login credentials confidential, and avoiding sharing sensitive information through insecure channels.

If you have any questions or concerns about the security of your information, please contact us using the information provided at the end of this document. We are committed to protecting your privacy and ensuring the security of your information to the best of our abilities.

  1. Cookies and Tracking Technologies:

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content and advertisements. By using our website, you consent to the use of cookies and similar technologies as described in this Privacy Policy.

What are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide personalized content and advertisements. Cookies can be either session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a specified period of time or until you delete them.

How We Use Cookies:
We use cookies and similar technologies for the following purposes:

Essential Cookies: These cookies are necessary for the operation of our website and enable core functionalities such as navigation, access to secure areas, and transaction processing. You cannot opt out of these cookies, as they are essential for the functioning of the website.

Performance and Analytics Cookies: These cookies collect information about how you use our website, such as which pages you visit and if you encounter any errors. This information helps us improve the performance and usability of our website.

Functionality Cookies: These cookies allow our website to remember choices you make and provide enhanced features and personalization. For example, they may remember your login credentials or language preferences.

Advertising Cookies: We work with third-party advertising partners to display personalized advertisements based on your interests and browsing behavior. These cookies track your interactions with our website and other websites to provide targeted advertising.

Managing Cookies:
You can control and manage cookies through your browser settings. Most web browsers allow you to block or delete cookies, as well as to configure your preferences for cookie acceptance. However, please note that blocking or deleting cookies may affect your experience on our website and may prevent certain features from functioning properly.

If you do not want to receive personalized advertisements based on your browsing behavior, you can opt out of targeted advertising by visiting the opt-out pages of the relevant advertising partners or by adjusting your browser settings.

By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this Privacy Policy. If you have any questions or concerns about our use of cookies, please contact us using the information provided at the end of this document. We are committed to respecting your privacy and providing transparency about our data practices.

  1. User Choices:

At Ultimate Overland, we value your privacy and believe in empowering you to make informed choices about your personal information. Here are the options available to you regarding the collection, use, and disclosure of your information:

Opting Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions included in the emails or by contacting us directly. Even if you opt out of marketing communications, you may still receive transactional or service-related messages from us.

Managing Cookies: You have the ability to control and manage cookies through your browser settings. Most web browsers allow you to block or delete cookies, as well as to configure your preferences for cookie acceptance. However, please note that blocking or deleting cookies may affect your experience on our website and may prevent certain features from functioning properly.

Accessing and Updating Your Information: You have the right to access, update, or correct your personal information at any time. You can do this by logging into your account (if applicable) or by contacting us directly. We will make reasonable efforts to accommodate your request, subject to verification of your identity and compliance with applicable laws.

Deleting Your Information: You have the right to request the deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent for its processing. You can request the deletion of your information by contacting us directly. Please note that we may retain certain information as required or permitted by law, for legitimate business purposes, or as necessary to fulfill our contractual obligations.

Browser “Do Not Track” Signals: Some web browsers may offer a “Do Not Track” feature that signals to websites that you do not want your online activities to be tracked. At this time, our website does not respond to “Do Not Track” signals.

Legal Rights: You may have additional rights under applicable laws, such as the right to restrict the processing of your information, the right to data portability, and the right to object to certain processing activities. If you wish to exercise any of these rights, please contact us using the information provided at the end of this document.

Your choices regarding your personal information are important to us, and we are committed to respecting and honoring them to the extent required by applicable laws and regulations. If you have any questions or concerns about your choices or how to exercise them, please contact us using the information provided at the end of this document. We are here to assist you and ensure that your privacy preferences are respected.

  1. Children’s Privacy:
    Protecting the privacy of children is important to us. Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have inadvertently collected personal information from a child under the age of 13 without parental consent, we will take reasonable steps to delete such information from our records.

If you are a parent or guardian and believe that your child under the age of 13 has provided personal information to us without your consent, please contact us immediately so that we can take appropriate action to remove the information from our systems.

We encourage parents and guardians to monitor their children’s online activities and to take steps to prevent the disclosure of personal information without parental consent. If you have any questions or concerns about our collection and use of children’s personal information, please contact us using the information provided at the end of this document.

We are committed to complying with applicable laws and regulations related to children’s privacy, including the Children’s Online Privacy Protection Act (COPPA), and to protecting the privacy and safety of children online.

  1. Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. If we make material changes to this Privacy Policy, we will notify you by posting a notice on our website or by sending you a direct communication.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website after the posting of any changes to this Privacy Policy will constitute your acceptance of those changes.

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us using the information provided at the end of this document.

Thank you for trusting us with your personal information. We are committed to protecting your privacy and providing you with a safe and secure online experience.

  1. Contact Information:
    Contact Information:

If you have any questions, concerns, or feedback regarding this Privacy Policy or our practices related to your personal information, please feel free to contact us using the following contact information:

Ultimate Overland
964 Sibelius turn,
Wilgeheuwel
082 417 7115
admin@ultimateoverland.co.za
https://www.ultimateoverland.co.za/

We are committed to addressing your inquiries and resolving any issues in a timely and responsible manner. Your privacy is important to us, and we are dedicated to protecting and safeguarding your personal information in accordance with applicable laws and regulations.

Thank you for your trust and for visiting our website.

Ultimate Overland Privacy Team